"Every 1% improvement in first response time increases customer satisfaction by 2%. Yet most companies take hours to respond to simple questions."
Why customer support teams choose Kya
Instant answers, every time
No more waiting. No more queues. Customers get accurate answers in under a second, 24/7. Satisfaction scores soar.
Resolve 80% of tickets automatically
Most support questions are repetitive. Kya handles them all: account questions, how-tos, policies. Your team tackles the complex stuff.
Consistent, accurate responses
Every customer gets the same correct answer. No more inconsistencies, outdated info, or agent training gaps.
Scale without limits
Handle 100 conversations or 100,000. AI scales instantly with demand. No hiring, no training, no scrambling.
Live in minutes, not months
No complex setup. No developer required.
Connect your knowledge
Point Kya at your help center, docs, and FAQs. It learns everything.
Configure handoffs
Set rules for when Kya escalates to humans and how context transfers.
Watch tickets drop
Deploy and see immediate reduction in ticket volume and response times.
Everything you need
Built specifically for customer support
Knowledge Automation
Smart Routing
"kya has been a game changer for Ghost Booth Events. The AI chatbot captures leads while I sleep, and my customers love getting instant answers. It's like having a 24/7 sales rep."
Questions & answers
How does Kya learn our support content?
Kya crawls your help center, docs, and FAQs automatically. It stays updated as you add or change content.
What about complex issues that need human help?
Kya detects when it can't help and seamlessly hands off to your team with full conversation context. Nothing falls through the cracks.
Can we train Kya with custom answers?
Yes. Add custom Q&As, edit AI responses, and continuously improve accuracy based on real conversations.