"Support doesn't scale linearly. As you grow, ticket volume explodes. Hiring is slow and expensive. Users expect instant answers."
Why saas teams choose Kya
Deflect 80% of support tickets
Most questions have answers in your docs. Kya surfaces them instantly. No waiting for email responses, no searching through help centers.
Onboard users faster
New users get stuck, get frustrated, and leave. Kya guides them through setup with instant, contextual help. Time-to-value drops dramatically.
Scale without proportional hiring
10x your users without 10x your support team. AI handles the volume. Humans handle the complex stuff that matters.
Reduce churn with instant help
Frustrated users churn. Users who get instant, helpful answers stick around. It's that simple.
Live in minutes, not months
No complex setup. No developer required.
Point to your docs
Give Kya your help center URL. It crawls and learns everything.
AI becomes an expert
In minutes, Kya knows your product as well as your best support rep.
Deploy everywhere
Add to your app, website, or help center. Users get instant answers.
Everything you need
Built specifically for saas
Knowledge Base Integration
Smart Escalation
"kya has been a game changer for Ghost Booth Events. The AI chatbot captures leads while I sleep, and my customers love getting instant answers. It's like having a 24/7 sales rep."
Questions & answers
How does Kya learn from our documentation?
Point Kya at your help center, docs, or knowledge base. It crawls and indexes everything, staying up-to-date as you add content.
What happens with complex technical issues?
Kya seamlessly hands off to your team with full conversation context. Your engineers see exactly what the user tried and what they need.
Can we customize responses for our product?
Yes. Add custom Q&As, adjust the tone to match your brand, and review AI responses to continuously improve accuracy.