Kya
AI-first chat widget
HubSpot Chat
CRM-integrated live chat
Free basic version, paid features require Marketing Hub ($890+/month)
Best for: Companies already invested in HubSpot ecosystem
Feature Comparison
See how Kya and HubSpot Chat stack up feature by feature
| Feature | Kya | HubSpot Chat |
|---|---|---|
| AI-First Design | ||
| Learns from website automatically | ||
| Setup time | 60 seconds | 30+ minutes |
| Starting price | Free | Free (limited) |
| Full features affordable | ||
| 24/7 AI responses | ||
| Lead capture | ||
| Human handoff | ||
| Natural language understanding | ||
| Standalone value | ||
| No upsell pressure | ||
| Knowledge base automation |
Why Choose Kya Over HubSpot Chat
Key advantages that make Kya the better choice
Real AI, Not Rules
Kya's AI understands and responds to any question. HubSpot chat uses simple if-then rules.
Affordable Full Features
Kya's paid plans start at $29/month. HubSpot's advanced features require $890+/month Marketing Hub.
No Ecosystem Lock-in
Kya works great standalone. HubSpot chat is designed to push you into their expensive CRM suite.
AI That Learns
Kya reads your website and knows your business. HubSpot requires manual setup of every chatbot flow.
HubSpot Chat Overview
HubSpot Chat is part of HubSpot's marketing and sales platform. It offers live chat and basic chatbot features, but is designed primarily to feed leads into HubSpot CRM.
Strengths
- Free basic version available
- Excellent CRM integration
- Part of comprehensive marketing suite
- Good for lead management
Weaknesses
- Advanced features are very expensive
- Chatbot is basic rule-based
- Best value requires full HubSpot suite
- No real AI capabilities
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