Comparison

Kya vs LiveAgent

See how Kya's AI-first approach compares to LiveAgent's help desk with live chat.

Kya

AI-first chat widget

Free to start

60-second setup

AI-first design

Learns from your website

LiveAgent

Help desk with live chat

$15+/agent/month

Per-agent pricing, Small plan at $15/agent/month

Best for: Companies needing full help desk with chat as one channel

Feature Comparison

See how Kya and LiveAgent stack up feature by feature

Feature	Kya	LiveAgent
AI-First Design
Learns from website automatically
Setup time	60 seconds	Hours to days
Starting price	Free	$15/agent/month
No per-agent pricing
24/7 AI responses
Natural language AI
Lead capture
Human handoff
Chat-first design
Simple deployment
No training needed

Why Choose Kya Over LiveAgent

Key advantages that make Kya the better choice

Chat-First Design

Kya is built for chat. LiveAgent is a ticketing system with chat bolted on.

Real AI Power

Kya uses AI to handle conversations automatically. LiveAgent has no meaningful AI capabilities.

Simple, Not Complex

Kya does one thing brilliantly. LiveAgent is a complex help desk that might be overkill for chat.

No Agent Fees

Kya charges by usage. LiveAgent charges per agent, making growth expensive.

LiveAgent Overview

LiveAgent is a help desk platform that includes live chat functionality. It's comprehensive for ticketing but the chat and AI features are secondary to the ticketing system.