Comparison

Kya vs LiveChat

See how Kya's AI-first approach compares to LiveChat's traditional live chat software.

Kya

AI-first chat widget

Free to start

60-second setup

AI-first design

Learns from your website

LiveChat

Traditional live chat software

$24+/agent/month

Per-agent pricing, Starter plan at $24/agent/month

Best for: Companies with dedicated support teams who can staff live chat

Feature Comparison

See how Kya and LiveChat stack up feature by feature

Feature	Kya	LiveChat
AI-First Design
Learns from website automatically
Works without human agents
Starting price	Free	$24/agent/month
No per-agent pricing
24/7 automated responses
Natural language AI
Lead capture
Human handoff
Custom branding
Handles complex questions
No training required

Why Choose Kya Over LiveChat

Key advantages that make Kya the better choice

AI-First, Not Agent-First

Kya handles conversations automatically. LiveChat requires human agents to be online and available.

No Per-Agent Costs

Kya charges by usage. LiveChat charges per agent, making scaling expensive.

Works While You Sleep

Kya answers questions 24/7 automatically. LiveChat only works when your team is staffing it.

Intelligent Responses

Kya understands questions and context. LiveChat's bots can only match keywords to canned responses.

LiveChat Overview

LiveChat is one of the original live chat platforms, focused on human-powered customer service. They've added basic chatbot features but remain primarily a live chat solution.