Comparison

Kya vs Olark

See how Kya's AI-first approach compares to Olark's simple live chat for small businesses.

Kya

AI-first chat widget

Free to start

60-second setup

AI-first design

Learns from your website

Olark

Simple live chat for small businesses

$29/seat/month

Per-seat pricing at $29/seat/month, volume discounts available

Best for: Small businesses wanting basic live chat with human agents

Feature Comparison

See how Kya and Olark stack up feature by feature

Feature	Kya	Olark
AI-First Design
Learns from website automatically
Works without human agents
Starting price	Free	$29/seat/month
24/7 automated responses
Natural language understanding
Lead capture
Human handoff
Custom branding
Proactive chat triggers
Handles any question
No staffing required

Why Choose Kya Over Olark

Key advantages that make Kya the better choice

AI That Actually Helps

Kya answers questions intelligently. Olark requires a human to be there for every conversation.

24/7 Without Staff

Kya works around the clock automatically. Olark is only useful when someone is manning the chat.

No Training Required

Kya learns from your website instantly. Olark has no AI - you need humans for every response.

Better Value

Kya's free tier offers more than Olark's paid plan. Get AI capabilities without paying per seat.

Olark Overview

Olark is a straightforward live chat tool popular with small businesses. It focuses on simplicity but lacks AI capabilities and requires human agents to respond.